Essential Business Skill

Communication

To be able to give and receive information effectively is an essential skill that we all require, yet most employers would agree that communication issues are the biggest problem they face in the workplace. 

We can help you improve your team communication skill, to reduce misunderstandings, avoid problems and understand how to work together effectively to solve the issue.

Attitudes & Mindsets

If you want to be a success then you need to start with the right attitude.

Our workshops will build the confidence and belief in your people, along with the know how and determination to succeed. People who have the right attitude go on to be star performers and prized assets for any employer.

 

Time Management & Goal Setting

To be productive, you need to be able to manage your time well and be focused on your objectives, however many people find themselves unable to achieve these efficiency due to lack of focus and clear goals.

Our workshops will show your team how to set achievable goals, be more focused and improve productivity and motivation. 

General Business Skills

We provide a wide range of skills training to help your staff become more effective, report writing, anger management, safety and professional etiquette are just some of the important skills your team needs to develop to be a well round employee.

Leadership

The art of leadership is being a person who is in front of the team, with ability to create and share clear vision of the future and inspiring people in your organization to want to follow, through your passion and commitment. 

Our workshops will give the leaders in your organization the ability to motivate and encourage your people, share clearly your vision and values which will shape the business.

Management

Management is essential for your organization, the ability to coordinate people, process and system is what management is all about. Ineffective management leads to lack of results, poor performance, avoidance of responsibility and negative working culture. 

Our workshops will provide your managers the ability to build and grow effective teams to get people to work and perform together, creating good practice and capacity to deal with challenges within the team. 

Sales

At the heart of any business is revenue generation, businesses must be effective at generating money or the will fail. Sales is an essential part of this process, the ability to present your product to your client and showing the added value will be the difference between a sale to your company or to your competition.

Our sales related workshops will provide all the skills your team needs, from prospecting to closing, as well as how to understand the customers needs so you are presenting the benefits that matter most. 

Human Resource

The difference between many companies is the talent they employ. To attract the best people you need to have incentives, benefits and good working practice and a policy of investing in people. HR is key to making this happen, unfortunately, HR often get viewed as an admin function, instead of what they really are “Business Partners”. 

Our workshops will grow your HR team so they can get the best out of your people and add value over and above hiring and firing.

People Development

Your companies biggest asset is your staff, but employees today have choice and they will often leave a company if they are not provided with the growth and development they demand and this can prove very costly in respect business continuity. So it make cost effective sense to have a clear plan to grow and develop your people for long term business success. 

Our workshops will provide your team all the skills they need to plan, implement and grow your people, ensuring they have the capacity to deliver the results the business demands.

 

Customer Service

Studies show that it is often more expensive to acquire new business than manage and maintain your existing customers. Yet companies can become complacent and loose track of this very important point. An essential part of customer service is empowering you people so they are able to respond quickly and efficiently to the customers request. 

Our workshops will teach your team how to deal with your customers, so each experience is good, how to build trust and relationship and above all a loyal customer who continues to support your business for time to come.

Marketing 

Your marketing are is vital for getting your brand promise out to your customers. You r message needs to Concise, Constant and Committed and today we have a greater choice than ever at our disposal to make customers aware. Old way need to work with new way and your team needs to be creative enough to present your message in a way that the customer will care. 

Our numerous workshops will provide skills and ideas to help innovate your marketing people, to build brand identity, utilizing traditional and modern marketing tools to maximize communicate to your customers.